Frequently Asked Questions
What if I haven't been referred but require treatment?
You can be referred by your GP or a consultant and we have partnerships with most insurance companies. You can also pay for private physiotherapy treatment and do not need a referral
How do I book an appointment?
Please call the clinic during opening hours on 01462 735700 or email email@example.com and a member of our reception team will contact you as soon as possible
How long will my appointment last?
Appointments last up to 30 minutes, with initial assessments ranging from 30-45 minutes depending on the nature of your condition
What should I wear to my appointment?
Please wear lose and comfortable clothing, such as shorts, which allows the clinician to adequate access to carry out treatment. You will be advised during your assessment if it is necessary to wear particular clothing
How many sessions will I require?
Your clinician will advise you on the treatment course following as assessment. This may be subject to review depending on your progress throughout your treatment
Do you have parking spaces at the clinic?
We have plenty of free car parking spaces directly in front of the clinic, including spaces for the disabled
Do you have both female and male physiotherapists?
Our team consists of male and female clinicians. You will be asked when booking the appointment if you have a preference and wish to ensure you are comfortable throughout your time at the clinic
How can I refer to your clinic as a GP, consultant or insurance company?
NHS referrals should be directed through a GP. Insurance companies, intermediaries and private healthcare consultants may email referrals to firstname.lastname@example.org
Can I bring somebody with me to the appointment?
Patients are welcome to be accompanied by a friend or relative to their appointment.
How much notice do the clinic require if I need to cancel or change and appointment?
A cancellation fee will be charged for appointments cancelled with less that 24 hours notice.